CUSTOMER
INTELLIGENCE

The most profitable and fastest growing companies of the future will be those that generate the highest customer satisfaction. Therefore, a correct understanding of the customer at the moment of contact is essential. With the help of the innovative technology of 100 Worte, we offer you the possibility to get a detailed picture of your customers and to impress them with tailor-made communication.

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  • OBJECTIVELY RECOGNISE EMOTIONS
  • CORRECTLY EVALUATE THE CUSTOMER TYPE
  • GIVE GUIDANCE FOR ACTION
  • MEASSURE RELATIONSHIP QUALITY
  • ENSURE CONSISTENT QUALITY
SIGNIFICANTLY INCREASE COMMUNICATION AND CUSTOMER RELATIONSHIP
27%
higher
conversion rate
Harvard Business Manager 2013
35%
less
discounts
Harvard Business Manager 2013
32%
more
time saving
per call
Harvard Business Manager 2013
SIMPLEST CONTROL FOR FAST RESULTS

  • Psychological AI automatically assesses your customers according to emotions and customer type.

  • Psychological AI gives your agent targeted recommendations for customer communication.

  • Psychological AI measures the relationship quality and helps the agent to actively become better.

 

A FIRST INSIGHT INTO THE FUNCTION
HOW IT WORKS
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CORRECTLY IDENTIFY THE CUSTOMER

Psychological AI recognizes the emotion and the customer type already after few words by identifying subconscious motives from your customers’ speech.

AN OPTIMIZED CUSTOMER CONVERSATION

Psychological AI gives your agents active recommendations for action. Thus, you have a psychologist in every situation who looks over the shoulder of your agent. As a result, you optimize communication with your customers.

A PROFOUND FEEDBACK

Psychological AI recognizes the relationship quality between your agent and the customer. Through active feedback, you achieve a consistent quality of conversation.

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FIND OUT MORE ABOUT
PSYCHOLOGICAL AI NOW.
CONTACT US TODAY!

INFO@100WORTE.DE

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